Data Subject Access Requests (DSAR) Online Training | Databasix
Online data subject access request training

Training: Handling Subject Access Requests

The Data Subject Access Request (DSAR) is the tool that individuals can use to access their personal data. Handling DSARs can be incredibly complex and overwhelming, as they can arrive at any time from customer to past/present employees.

£175.00 (plus VAT).

Course detail at a glance


  • Duration 2.0 hours
  • LIVE online every 5 weeks
  • Also available as a private session for your team. Ask for details.
  • Certificated training
  • Copy of the course materials to take away
  • Interactive session delivery
  • Intended for all sectors

Course description

Under the General Data Protection Regulation (GDPR) an individual (Data Subject) has the Right of Access to his/her personal data that is processed by an organisation. This one of the key Rights and failure to adequately respond to a DSAR can carry significant penalties from the regulator.

This course provides essential information on dealing with DSARs, from receipt to response, using real-life examples as case studies.

Throughout the 2.0 hours training course, delegates are asked a few questions to ensure that the course material is understood.

Upon completion of the course delegates receive a PDF certificate, along with the course materials.

Course syllabus

  • Defining the 'Right of Access' under GDPR
  • Discussing the importance of the 'fair, lawful and transparent' principle under GDPR
  • How to determine whether a DSAR is valid or not
  • How to liaise with an individual when seeking to clarify the DSAR
  • How and when to verify the identification of the Data Subject
  • What are the timescales for responding to a DSAR, and when is it possible to extend the response period
  • How to deal with third-party information
  • What exemptions can be applied and when is it appropriate to apply them
  • What to consider when redacting personal data
  • How to respond to the Data Subject, and what should be included
  • How to deal with unfounded and excessive requests

Who is this course intended for?

For any person who might be responsible for dealing with DSARs, including

  • Private, Public, Charity and Voluntary sectors
  • Data Protection Leads
  • Data Protection Officers
  • HR Professionals/Departments
  • HR Directors
  • Operations Directors
  • Business Owners
  • Office Managers
  • Legal Departments
  • Practice Manager and Partners

Why Choose Databasix’s Courses?


What supporting materials will I receive?

Our training doesn’t just happen on the day that you participate in the training course. Delegates receive reference materials during and after the course, and we also provide free snapshot infographics on the content of the training topics; you can see those here.

Are Your Courses Easy To Understand?

We designed our courses in response to what organisations told us they needed. Our expert sessions clearly and straightforwardly deconstruct the jargon and tailor the delivery depending on the level of the subject matter. Our trainers are attentive, engaged and available for any questions from the delegates, plus the delegates will be asked a few questions themselves to make sure that the course material is understood. We strive to ensure our clients come away confident in what they’ve learned.

We Want A Consistent GDPR Approach Across Our Organisation. Will Your Courses Support This?

Yes, Databasix are more than happy to work with organisations multiple times, and we even offer bespoke sessions. Some organisations use Databasix and our sessions as part of their induction programme.

What Success Have You Had In The Past?

We think our client feedback speaks for itself! Many tell us that our sessions are the most helpful data protection courses they’ve experienced. They also frequently say that our sessions are easy to follow, have high engagement levels from the trainer and that we make the subject relevant in a real-world context. Read our testimonials to find out what else they love.

Why Are Your Courses A Little Longer Than Some Of The Others That Are Out There?

Through years of conducting training, we know that it isn’t possible to cover the subject matter in shorter sessions, especially if the delegates want to be able to understand the details and take key points away with them. The duration of our courses are designed to match the parameters for the average person’s optimum concentration time.

Are Live Training Courses Better Than Pre-Recorded Courses?

In most cases, yes. For most people, there’s simply no better way to learn than with a real life trainer delivering the course in real time. This is because our trainers are always on hand for any questions our delegates may have, and can be attentive to the needs of the room. That said, we understand that people sometimes need flexibility in their timing, so we also provide some eLearning versions of our courses.

So, Are eLearning Training Courses To Be Avoided?

No; each has their benefits. For example, eLearning training courses are great for if you have limited time available, and need training before the next live session is available. They provide the facility for learning at any time, and, with a Databasix eLearning course, you can also follow up with our expert team to ask us questions after the session, which provides you the best of both worlds.

How Relevant Is The Training Course For My Needs?

The beauty of our live sessions is that you can interact with the trainer in real time, so you can ask questions relevant to your own area of work, organisation and sector, if you wish. And, in any case, whether you took the live course or an eLearning course, you are very welcome to get in touch with the trainer after the session to ask questions that are uniquely relevant to your work.

Will This Course Be Suitable For My Sector?

Yes. The requirements of the GDPR apply to all sectors and our sessions (both the live and eLearning versions) use real life examples of situations that all will be able to relate to. We train all sectors and industry types, including lawyers, HR professionals, charities, manufacturers, marketers, building specialists and more.

One of the biggest challenges when choosing a training course is knowing whether it will be worthwhile. Will it teach you what you need to know and will it be worth the time and money?

Our clients certainly think so! Take a look at a selection of recent independent customer testimonials.

Course delivery options


Our "Handling Subject Access Requests" training course is available via the following delivery methods, allowing you to choose a course to suit your style of learning, availability or team:

  • Public sessions - Online: Live, online training sessions with delegates from more than one organisation.
  • Private session - On-site and in-person*: We come to your office or other location to deliver the training session exclusively to your team.
  • Private session - Online*: A live, online training session provided only to your team.

*Subject to minimum delegate numbers and applicable Terms. Please get in touch for details.

Launch Date 2024 dates coming soon
Start Time 9.30am
Course Duration 2.0 hours
Course Cost (excl. VAT) £175.00

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Would you like some guidance to select the ideal course? Just give us a call. We’re here to help.

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Contact Databasix

Tel 01865 346080

Get Data Protection Services t/a Databasix
is a registered company in England & Wales.
Registration No. 15292208

Unit B Oakwood
Oakfield Industrial Estate
OX29 4TH

Supported by Business Resilience secured by OxLEP Business
Supported by Business Resilience secured by OxLEP Business